Terms of service

Overview

This website is operated by Breezita. Throughout the site, the terms “we”, “us” and “our” refer to Breezita. Breezita offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and have given consent to allow your minor dependents to use this site.

You agree not to use our products for any illegal or unauthorised purpose, nor to violate any laws in your jurisdiction (including copyright laws) during your use of the service.

2. Returns and Refunds

We comply with the UK Consumer Rights Act 2015. If you are not satisfied with your purchase, you are entitled to return eligible items for a refund or exchange within 14 days of receipt, provided the items are unused, in their original packaging, and in a resalable condition.

Please note:

  • Custom-made or personalised items are non-refundable unless faulty.
  • For faulty or damaged goods, you are entitled to a full refund or replacement.

For full details, please review our [Refund Policy](INSERT LINK TO REFUND POLICY).

3. Prices and Availability

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice. All prices include VAT where applicable.

4. Shipping

We aim to dispatch orders within the timeframes specified on our website. However, delivery times may vary depending on your location and item.

  • Lost or Damaged Items: Breezita is responsible for items until they are delivered to you. If an item arrives damaged, please contact us within 48 hours with photographic evidence to arrange a replacement or refund (upon returning the item).

5. Privacy and Personal Information

Your submission of personal information through the store is governed by our Privacy Policy, which complies with UK GDPR regulations. You can view it here: 

6. Disclaimer of Warranties; Limitation of Liability

We are committed to ensuring our products meet satisfactory quality standards as required by UK law. However, we do not guarantee that your use of our services will be uninterrupted or error-free.

To the fullest extent permitted by UK law, Breezita shall not be held liable for any indirect, incidental, or consequential damages arising from your use of the service or products.

7. Governing Law

These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of England and Wales.

8. Contact Information

If you have any questions about these Terms of Service, please contact us at: